Contact

Reach us

If you need help for yourself or someone else, the quickest route is the Get Help page. For everything else, the details below.

Phone+251 11 000 0000
Monday to Friday, 8:30 am to 5:00 pm
Hotline, for people outside Addis Ababa+251 90 000 0000
Answered during office hours
Emailhelp@thebalance-ethiopia.org
OfficeAddis Ababa, Ethiopia
We send exact directions when you book, to keep our location private for the people who visit.
HoursMonday to Friday, 8:30 am to 5:00 pm
We are not an emergency service. If you are in danger right now, contact the police first.
Home and prison visitsArranged by phone or through the Get Help form.

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